Frequently Asked Questions

How much is a Box?

  • NailDrama Boxes are $10 a month with a $1.99 postage fee (tax will be charged on orders shipping to California ONLY). Discounts are available on longer term subscriptions and free shipping!  Here is the breakdown of each subscription we offer. 
  • Month- $10.00 + Shipping 
  • 3 month- $28.50 + Shipping 
  • 6 month- $54.00 =*Free Shipping!
  • 1 year -$102.00  =*Free Shipping!

*Free shipping does not apply for Canada


What's inside the box? 

That's the fun part!  You'll receive 5-6 nail products every month that will range from nail charms, glitter, rhinestones, tools and more. There is enough in each month’s NailDrama Box to create a month’s worth of nail designs 

Do You Charge Sales Tax? 

Sales tax will be charged for orders and subscriptions shipping to an address in a state in which we operate. Currently, sales tax is charged when shipping to California.

How does NailDrama work? 

It's simple - On the 1st of every month, we will announce the theme and start showing designs. New customers have until 20th of the month to subscribe and place their orders, providing the NailDrama Box has not sold out. Your NailDrama Box will be sent by USPS with tracking shortly after.    

Can I sign up for just one NailDrama box? 

Yes of course! We don't strictly offer a one-off payment option, there are ways around this. If you'd just like one box, you choose our month-to-month subscription, but remember, subscriptions are re-billed on the 1st of every month so you'll need to log in and cancel the next box before your subscription renews.    

How do I know what items are coming in my NailDrama Box? 

It's a surprise! Themes are carefully selected monthly. Items featured in your NailDrama Box reflect this theme. We hope you will be surprised and delighted.  Once you receive it, get creative and don't forget to tag us in your designs on social media with #naildramabox.   

Do you ship outside of the US?  

Yes we ship to the US and Canada! We will be shipping to more countries soon, make sure you're subscribed to our social media so you'll be the first to know.   

Shipping to Canada?  

Yes we ship to Canada! International shipping fees are $9. You will receive a shipping notification by email when your box is dispatched via USPS along with a tracking number. At that point, your box will arrive within 7 to 20 business days. Please be aware that international packages may be delayed by customs in your country and that you are responsible for any associated import fees. Please be aware that international packages may be delayed by customs in your country and that you are responsible for any associated import fees.  Please note: You might experience a longer transit time for your delivery. Please contact our support if you do not receive your crate 15 days from the date of your shipping label creation located in your tracking information. Naildramabox@gmail.com    

What is your refund policy? 

Unfortunately, we are unable to offer refunds after the order has been processed. Therefore, we are unable to accept returns. All sales are final. NailDrama Subscription Box is not responsible for packages sent to incorrect addresses, so please be sure that the shipping information entered during checkout is correct.   

Can I cancel my Box subscription? 

We would be so sad to see you go! But subscriptions may be canceled at any time. If you would like to cancel your NailDrama Box subscription, please login into your account and click the button to edit your subscription, and select "cancel".  Just remember, you will need to cancel before 1st of the month in order to not be re-billed for next month's box. However, should you cancel your subscription AFTER your credit card has already been charged, you will receive the upcoming box and your cancellation will be activated for all future boxes.   

What happens if I don't receive my NailDrama Box? 

When we mail out shipments, we will send you an email with USPS tracking information so you can easily track your package. In the event that you do not receive your NailDrama Box, please email us at naildramabox@gmail.com so we can help you with your missing order. NailDrama Subscription Box is not responsible for packages sent to incorrect addresses, so please be sure that the shipping information entered during checkout is correct.   

I have an idea for a product that I know the nail art world will LOVE.  How do I make a suggestion for the next NailDrama box?  

We would love to hear from you! Just send us an email at Naildramabox@gmail.com.   

I am a supplier/business owner. How can I get my product included in the next NailDrama box?  

We love to hear about new products! Simply send us an email at Naildramabox@gmail.com and we will determine if your product would be a good fit for the NailDrama box.   

I still need help! What should I do?  

If you cannot find the answer to your question here, please feel free to email us at Naildramabox@gmail.com. Please allow 1-2 business days for a response.  

What are you waiting for? We are so excited to send you fun stuff!!

Pick a plan and join the fun!